Student Support

Student Support

The house system

Our house system is designed to promote our academy’s values, and instil our ethos into everything that we do, including developing a sense of house identity.

The houses

We asked our students what they thought we should call our houses and they came up with the mythical creatures theme.

  • Griffins – Noble, fearsome and protective
  • Phoenix – Energetic, adventurous and clever
  • Titans – Strong, powerful and knowledgeable

House assembly

This year, our house assembly will be on Friday 17th July 2020.  This is when the House Cup will be awarded for the house with the most points. Trophies are also awarded to three individual students who have achieved the most points in Enjoy, Respect and Achieve.

“Go out there and achieve as many house points as possible. Enjoy your learning, respect yourselves and each other, and achieve greatness! Good luck everyone!!” Mr Taylor, achievement coordinator

Progress Lead

Our Academy progress leaders work together with form tutors to support our young people across all year groups.  They are:

Year 7 progress leader – Mr M Saddleton – email:

Year 8 progress leader – Mr T Farrow – email:

Year 9 progress leader – Miss A Kent – email:

Year 10 progress leader – Miss M Curtis – email:

Year 11 progress leader – Mrs K Temple – email:

Year 11 Deputy progress leader – Dr T Coleman – email:


Wellbeing support for students and families

The Mancroft Advice Project (MAP) delivers its Early Action Project in CAN and two other Norwich schools. The aim of the project is to have a positive impact on young peoples’ mental health and experience of school, at the earliest possible opportunity. MAP achieves this by offering a unique combination of advice work, family mediation, youth work and student counselling.

Below are the services available to our students through MAP’s Early Action Project.  There is a significant difference in what each service offers, although the difference might not seem that great at first. The purpose of this page is to highlight the differences and outcomes each service hopes to achieve, to ensure referrals are appropriate and effective for both young people and referrers.


Counselling is an opportunity to talk to someone in private who is independent. It’s a chance to talk about things that might be bothering you; to express yourself in a non-judgemental, confidential space. Safeguarding rules still apply, and will be explained to you when you access this service.

Counselling can help with:

  • Anxiety
  • Stress
  • Making difficult decisions
  • Understanding and exploring thoughts and feelings

You will be offered a first appointment to help decide if counselling feels right for you. If you decide to go ahead, you will be offered a counselling slot /appointment time which will be at the same time each week unless we need to change the times due to lessons being missed. If this is the case the counsellor will work out a different slot. A counselling session usually lasts about 50 minutes, so you should only miss one lesson per week.


Our advice workers are not here to judge you or tell you what to do. We’re here to talk you through what’s on your mind, your options and legal rights so that you can make your own decisions based on full and accurate information. Our advisors are trained to give advice and support on things like:

  • Worries about home or school
  • Plans for your future; help with CVs, employment, or next steps in education
  • Positive activities, see our list of free clubs below
  • Relationships
  • Sexual health and contraception
  • Sexuality
  • Money and housing advice for you (and your family if appropriate)
  • Any other worry or concern you might have. If we don’t know the answer, we’ll know an organization that does


We’ll support you and your parents if you think you’ve been treated unfairly by external agencies. We can double check what you’ve been told, help with complaints or disputes, or come with you to important appointments to help put your case forward.

We believe you should have access to the best information and advice. We hold the Advice Quality Standard (AQS) quality mark for advice and casework.

Family mediation

Sometimes you might struggle to express to your family how you are feeling. Sometimes families find it difficult to communicate their concerns or points of view. MAP’s experienced family mediation worker can support you and your family to have your voices heard and to understand each other’s viewpoints.

Youth work

Professional youth work is a staple of MAP’s work in Norfolk. We pride ourselves in delivering bespoke positive activities in both groups and one-to-one settings. Our support focuses on the individual needs and situations of each young person. Through our youth work we aim to support students to grow in confidence and resilience; to work towards having their voices heard and to learn to build positive relationships with their peers and adults.

Our youth workers are also very knowledgeable about other local groups and activities. At CAN we are proud to deliver all of the following groups for FREE!

  • Sound Bites. Mondays, after school in Creativity Rooms C13/C14/C15. A music project for individuals and groups, with support from professional musicians

  • Home Sounds. Wednesdays, after school in the Hub. Sound technology and field recording

  • CANactive. Fridays, after school in the Hub. Activities, games and chilling time!

We also provide a popular programme of summer activities for all pupils.

Accessing these services

Parents can find out more about any of our services by emailing MAP’s Partnership Coordinator Will Mills at

Students can visit MAP’s workers at the CAN lunchtime Life Zone on Monday and Thursdays in the Atrium. You can also speak to your head of year or one of the school’s student mentors.