School Meals


A wide and balanced variety of food is provided in the self-service cafeteria. Students can choose from a range of popular dishes or a menu of individually priced items. Menus are changed weekly on a three week cycle.

Cashless catering system

To improve the quality of our catering we operate a cashless system. This enables us to deliver a faster, more efficient service, whilst providing wholesome, healthy and enjoyable meals at the lowest cost.

The system means that no cash can be accepted to purchase food and snacks. You may, however, pay by cheque. Cheques should be made payable to ‘Caterlink’ and left with Reception staff. Please write the full name of the student and form group on the back of the cheque and place in an envelope.

Any amount of money can be paid into the student’s account. Money spent on food will be taken out of the account. The remaining balance can be checked at the cash terminals in the Atrium. We are also able to provide you with a report detailing each item of food served and each credit made to the system.

There is a daily spend limit programmed into the system of £4.00. This can be increased or decreased for an individual student by making a written request to the catering manager. Students on free school meals will have their account automatically credited with the allocated amount each day (see below).

Children can still bring money in for their lunch. Because cash cannot be accepted at the lunch counters, students must use the automatic cash terminals located in the Atrium.

The cash terminals are programmed to accept £20 ,£10 and £5 notes. £2, £1, 50p, 20p and 10p coins.

Biometric permission

Your child’s fingerprint is used to access the cash terminals in the atrium. On admission to City Academy Norwich, we ask that you give your permission for us to use your child’s biometric data (finger print).  You can withdraw your consent at any time by writing to the school.

If you do not wish your child’s biometric information to be processed by the school, or your child objects to such processing, we will provide reasonable alternative arrangements that allow them to access the relevant services.

Free school meals

Is your child eligible for free school meals?  Apply for free school meals.

The cost of a fixed price, two-course school meal and the value of a free school meal is currently £2.30.This amount will automatically appear each day on the cashless catering system. If it is not used it doesn’t carry over to the following day.

To be entitled to free school meals, parents/carers must be receiving one of the following support payments:

  • Income Support
  • Income based Jobseekers Allowance
  • Income related Employment and Support Allowance
  • Support from NASS (National Asylum Support Service) under part 6 of the Immigration and Asylum Act 1999
  • The guarantee element of State Pension Credit
  • Child Tax Credit (with no Working Tax Credit) with an annual income of no more thank £16,190
  • Working Tax Credit run on, paid for four weeks after you stop qualifying for Working Tax Credit
  • Universal Credit – with an annual earned income of no more than £7,400 a year

If you have any queries regarding any of the information above, please feel free to contact the school.